Phase: Discover and test · Stage 1 of 7
Understand the need
Start here if you care about a problem but have not asked the people living with it.
Start with the people, not with the solution you already like. Listen and watch before you commit to anything.
Questions to work through
Answer these with the people you are trying to help, not just with your own team. Write down the ones you are not sure about.
- Who experiences this problem?
- What do they say they need?
- What already exists?
- Whose perspective is missing?
What you should have by the end
Worksheet
Community needs worksheet and conversation prompts
Two pages. Print it and write on it.
Milestone
A specific need, a clear idea of who has it, and a short write-up of what those people told you.
Next action
Discuss the findings with a mentor or a community contact.
Working on this alone, or with us
You can work through this stage on your own, and plenty of people will. If you would like a mentor to talk it through, or an introduction to someone who has done it before, tell us about your idea.